- Introduction
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Hello and welcome to our website, www.reservationsdeal.com.do.
In the following terms and conditions of service of
ReservationsDeal, terms such as “we,” “us,” and “our” refer to
Reservationsdeal.com.do, whereas “you” and “your” refer to the
website's users or simply to you. We are glad you came to our
website and took the time to learn about its terms and
conditions. You must understand that before you can access our
services, you must consent and agree to all of our terms and
conditions. However, if you are not content with our terms, you
can terminate all our services immediately.
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Booking Conditions
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- While booking your flight, you must ensure that all the
details in your itinerary, including your name, are accurate
based on your passport. Once the ticket has been issued, you may
be unable to make changes afterwards. You may modify your flight
itinerary after providing some additional charges that will
completely depend on the airline’s or ticket’s terms.
- Your tickets are non-refundable, non-transferable, and
non-changeable, unless and until stated otherwise.
- The information you provide during your booking process
will be shared with the relevant suppliers or persons directly
or indirectly involved in your travel arrangements. For example,
the customs or immigration office receives your information in
accordance with the law, or the credit card checking companies.
- You will receive your ticket after the payment process
is completed. If any problem is encountered during the payment,
we will inform you as soon as possible by email or phone.
- You must contact your airline directly for the latest
update on baggage policies or for any information about them.
- To reserve your ticket, you must pay the full amount,
which includes the base fare, applicable government taxes and
surcharges, and the convenience fee.
- We have the right to refuse to issue you the ticket if
we don’t receive the full payment.
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Cancellation & Refund
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- We process your refund per the airline's refund policy
through which you made your booking.
- You will be refunded for your cancellation when we get
the money from the airline. However, the convenience fee that
you have paid at the time of booking is non-refundable.
- Your refund processing time varies based on your bank,
the payment method you used, and more.
- You will receive the refund in the original form of
payment that you used at the time of booking.
- You are not provided with the refunded amount at the
time of cancellation.
- You can only use your itinerary in the sequence you have
booked. If you miss any of your flights, all subsequent flights
will be cancelled automatically, and the amount you paid for the
ticket will be forfeited.
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Passport, Visa, and Health
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- You must stay updated regarding the visa and passport
requirements, as they can change at any time, and you have to
consult the relevant embassy.
- You must carry all the required documents for boarding,
entering, transiting, or stopping in another country. We are not
liable if you refuse to board or go through the immigration
process because you failed to meet the document requirements in
accordance with the airport authority or the country you are
visiting.
- We don’t guarantee your entrance to your international
trip; we just provide you with your booking tickets.
- We are not representing any international travel and are
not responsible for any loss or damage you may experience during
your travel.
- You must ensure that you take the vaccinations or
health-related documents required to enter your international
destination and meet with your doctor before your travel.
- We are not liable if you are denied boarding due to
health-related issues or vaccination requirements.
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Indemnification
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You acknowledge to defend and indemnify Reservationsdeal,
its affiliates, partners, joint ventures and/or their respective
suppliers and any of their respective managers, directors,
officers, agents, and employees from and against any claims,
demands, causes of action, damages, penalties, recoveries, fines,
losses, or other costs or expenses of any kind or nature
including but not limited to reasonable legal and accounting
fees.
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Release
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For any dispute you raise for a travel product or against a
travel supplier, including but not limited to airlines, hotels,
car rental service providers, cruise lines, vacation packages,
you agree to release us, our partners, directors, managers,
employees, and affiliates from claims.
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Site Usage and Ticket Purchase
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You validate that you are at least 18 years old and hold
the legal authority to enter into this agreement and use our site
while maintaining all the terms and conditions herein. While
using our site and making a reservation on behalf of another
person, you agree to inform that person regarding all the terms
and conditions that apply to the booking and travel reservations
that you have made on their behalf, which includes all the rules
and restrictions that apply to their reservation and these terms
and conditions. You also agree to be financially accountable for
all the uses on our site from your account, whether done by you
or others accessing your account. Moreover, you are responsible
for any bookings and reservations made by a person under your
control. You are also accountable for all the information
provided to us by you or anyone on your behalf, including your
family members, being correct, accurate, and complete.
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Our Liability Limitation
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- Any loss, damage, harm, malfunction, accident, delay,
irregularity, demise, scheduled modification, erroneous
information, cancellation without justification, inadequate
service or product, or cancellation that is beyond any
controllable circumstances of the service provider.
- Any issue in the health, well-being, or safety of the
user during or after using the service.
- Any incorrect statement provided by you.
Note: The agreement shall be governed by and construed in
accordance with the laws of the State of New York, USA. Thus, if
there is any dispute relating thereto, it shall be subject to the
competent jurisdiction of the courts.
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Links
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During your visit to our website, you may find links to
some third-party websites that might be used for advertising
purposes. We never force our user to click on these links, and if
you do so, we advise you to read the terms and conditions of that
website. We are not responsible for any loss or damage due to
visiting or clicking on these third-party website links.
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Changes to Terms
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We reserve the right to change these terms and conditions or any
section in them without prior notice. Any changes will take
effect immediately, so you are advised to read these terms every
time you visit our website or book a travel service to avoid any
inconvenience. If you have any suggestions, appreciation, or
feedback for our services and assistance, feel free to reach out
to us at booking@reservationsdeal.com.do.